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Forwarding Issues - Splunk Enterprise Troubleshooting Use Case - 42
Issue:
- A few events are missing in Splunk Cloud. Most of the data is being ingested as expected. Missing events that should be forwarded by the forwarder, UF or HF. This issue happens intermittently.
Root Cause:
- Splunk forwarder queues are saturated. When it was released Splunk tailreader went to r...
14.07.24 01:46 PM - Comment(s)
Upgrade Issues - Splunk Enterprise Troubleshooting Use Case - 41
Issue:
- When trying to upgrade Splunk UF on Windows, the upgrade installer wizard provides less options than normal and fails during the upgrade process.
Root Cause:
- Bad/corrupted registry entry within Windows which may even get deployed to multiple systems via Windows SCCM (System Center Configurat...
13.07.24 01:03 PM - Comment(s)
Upgrade Issues - Splunk Enterprise Troubleshooting Use Case - 39
Issue:
- After upgrading UF to 9.1.2, data ingestion issues were found. Reverting to the previous version works fine. Data flow is stopped.
Root Cause:
- Version 9.1 and above are installed by default with a VSA (virtual service account), which can cause problems with certain paths and resources.
Soluti...
11.07.24 12:57 PM - Comment(s)
Upgrade Issues - Splunk Enterprise Troubleshooting Use Case - 40
Issue:
- After upgrading to Splunk UF to v9.1.3 version, data flow is happening, but Windows instance is exhausting the CPU.
Root Cause:
- Version 9.1 and above are installed by default with a VSA (virtual service account), which can cause problems with certain paths and resources.
Solution:
- Enable the...
07.07.24 01:00 PM - Comment(s)
Forwarding Issues - Splunk Enterprise Troubleshooting Use Case - 38
Issue:
- Splunk Add-on for Salesforce is unable to make API calls and no data is collected from the Forwarder. (Error messages from Add-on)
Root Cause:
- KV Store is down. Splunk Add-on for Salesforce uses the KV Store service in data collection, so KV Store should be up and running. The License is not...
07.07.24 12:54 PM - Comment(s)
Forwarding Issues - Splunk Enterprise Troubleshooting Use Case - 37
Issue:
- Data cloning from a forwarder to two different indexers, there are gaps of data in one of the indexes, both receive the data but one of them maintains a latency.
Root Cause:
- Forwarder’s throughput was limited, so it is not able to send data to both of the indexers with proper cloning
INFO Tai...
07.07.24 12:50 PM - Comment(s)
Migration Issues - Splunk Enterprise Troubleshooting Use Case - 36
Issue:
After Migration to cloud, On-Prem forwarders are not able to connect properly. (HTTP Event Collector Connection Fails)
Root Cause:
- Splunk App for Stream is not able to generate and detect HEC tokens automatically.
Solution:
- Need to do fresh installation of “Splunk App for Stream“ without putti...
07.07.24 12:43 PM - Comment(s)
Data Ingestion Issues - Splunk Enterprise Troubleshooting Use Case - 35
Issue:
- Both internal logs and data from UF get delayed for about 30 seconds. (Event Indexing delay) 
- Difference between _time and _indextime is about 30 seconds.
Root Cause:
- UF processes a larger number of files than it typically does.
- Increased size of the fishbucket & the processing of...
07.07.24 12:24 PM - Comment(s)
Deployment Server Issues - Splunk Enterprise Troubleshooting Use Case - 34
Issue:
The cluster was successfully created, but the apps could not be pushed to the search head members.
Root Cause:
pass4SymmKey mismatch between the Deployer & Search Head Cluster members.
Solution:
Update the pass4SymmKey, so that all components have the same value.
07.07.24 12:20 PM - Comment(s)
Deployment Server Issues - Splunk Enterprise Troubleshooting Use Case - 33
The activity that happened was Upgrade..
Upgrade from 8.2.5 version to 9.2.0 version

Issue:
When browsing the Forwarder Management, no Clients are displayed.
Root Cause:
Deployment Server’s outputs.conf was missing the new internal indexes (_dsclient, _dsphonehome, _dsappevent)
Solution:
Add new internal i...
15.06.24 03:13 PM - Comment(s)
Migration Issues - Splunk Enterprise Troubleshooting Use Case - 32
The activity happened was Migration..
Migration from Standalone Splunk instance to a clustered indexer set-up of 2 indexers.

Issue:
After migration, one of the indexers keeps crashing the moment we enabled receiving on the Indexer.
Root Cause:
$SPLUNK_DB folder did not have the required permission. Only ...
15.06.24 03:11 PM - Comment(s)
Forwarding Issues - Splunk Enterprise Troubleshooting Use Case - 31
Issue: Forwarder stopped sending data (after upgrading from 8.x to 9.0.x)
ERROR TcpOutputQ Unexpected event
Root cause: 
1. Mostly after upgrading from 8.2.x to 9.0.x, you can see this errors.
2. If useACK set to true and batch mode is ON (default) with Splunk 9.0, there is a possibility of hitting...
15.06.24 02:54 PM - Comment(s)
Splunk Crashing Issues - Splunk Enterprise Troubleshooting Use Case - 28
Issue:
Splunk software is crashing too often

Root cause:
The host machine was having a low Ulimit setting (default)

Note: The ulimits control the resources available to a *nix shell and any processes that the shell starts. A *nix host running Splunk software often needs a higher ulimit setting than...
14.06.24 09:16 PM - Comment(s)
Forwarding Issues - Splunk Enterprise Troubleshooting Use Case - 27
Issue: 
The TCP output processor has paused the data flow -Heavy Forwarder queues are blockedwhile the indexer is empty.

Errors seen on Indexer:
ERROR TcpInputProc [13891 FwdDataReceiverThread] - Encountered S2S Exception="Failed" to parse observed latency with value="18446744073709...
14.06.24 09:16 PM - Comment(s)
Forwarding Issues - Splunk Enterprise Troubleshooting Use Case - 26
Issue: 
Heavy forwarder Paused Data Flow with Warning: "The TCP output processor has paused the data flow".

WARN TcpOutputProc - The TCP output processor has paused the data flow. Forwarding to host_dest="xxx.xxx.xxx.xxx" inside output group default-autolb-group from host_src=...
14.06.24 09:16 PM - Comment(s)
App Deployment Issue - Splunk Enterprise Troubleshooting Use Case - 30
Issue
Unable to push a particular App from Deployer To Search Head 
- Failing while using the flag -push-default-apps set to true
$SPLUNK_HOME/bin/splunk apply shcluster-bundle -target https://<target>:8089 -push-default-apps true
Error while deploying apps to first member, aborting ap...
14.06.24 07:23 PM - Comment(s)
Splunk Crashing Issues - Splunk Enterprise Troubleshooting Use Case - 29
Issue: 
Splunk software is crashing too often

File name: $SPLUNK_HOME/splunk/var/log/splunk/crash.log
[build 6818ac46f2ec] 2023-12-11 15:43:29
Received fatal signal 6 (Aborted) on PID 20332.
Cause: Signal sent by PID 20332 running under UID 1002.
Crashing thread: WebuiStartup

Root cause:
The ...
14.06.24 07:23 PM - Comment(s)
Splunk Starting Issues - Splunk Enterprise Troubleshooting Use Case - 25
Issue: 
Splunk Enterprise does not start due to unusable filesystem.

Root cause: 
Splunk software does not know how to write to your machine's filesystem.

homePath='/opt/splunk/var/lib/splunk/audit/db' of index="_audit" on unusable filesystem. 
Validating databases (splunkd valid...
14.06.24 07:23 PM - Comment(s)
File Monitoring Issues - Splunk Enterprise Troubleshooting Use Case - 24
Issue:
Log file monitoring is enabled in Windows, but data is not coming.

Root cause:
Splunk keeps ignoring it, stating that it's a binary file.

02-26-2016 09:26:54.574 -0500 WARN FileClassifierManager - The file C:\Temp\w32tmdebug.log' is invalid. Reason: binary

02-26-2016 09:26:54.574 -0500 INFO Tail...

14.06.24 07:23 PM - Comment(s)
Data Replication Issue - Splunk Enterprise Troubleshooting Use Case - 1

Issue:

Indexed data is present only on 1 indexer and is not replicated across peers / indexers.

Root Cause:
repFactor = auto” property is missing


Solution:
Add “repFactor=auto” under the index stanza, which requires replication.
Step-1: In Cluster Manager node, edit the “indexes.conf” file.
Step-2: Dep...

11.06.24 07:03 PM - Comment(s)